Important Closure notice Thursday 5th July

  • Posted by Tom Finan
  • On 2nd July 2018
On the afternoon of Thursday 5th July, GP practices across Sandwell will be closed for training purposes. It’s really important that we keep our clinical and non-clinical teams up to date with the latest guidance and training so that they can continue to offer the best care to our patients. Therefore all YHP practices will […]
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Important Closure notice Thursday 14th June

  • Posted by Tom Finan
  • On 11th June 2018
On the afternoon of Thursday 14th June, GP practices across Sandwell will be closed for training purposes. It’s really important that we keep our clinical and non-clinical teams up to date with the latest guidance and training so that they can continue to offer the best care to our patients. Therefore all YHP practices will […]
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Whiteheath Medical Centre and Mace Street Clinic: Friday 8th June 9:30AM

  • Posted by Tom Finan
  • On 8th June 2018
Good news – IT have managed to resolve the issue and our telephones and computers are back up and running at both Whiteheath and Mace Street. If you are trying to contact us you may experience a slight delay as there may be a number of patients who are trying to do the same. Finally […]
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Whiteheath Medical Centre and Mace Street Clinic: Friday 8th June 7:30AM

  • Posted by Tom Finan
  • On 8th June 2018
Good morning, We are experiencing a problem with our server this morning and we do not currently have access to our computers or telephones at Whiteheath Medical Centre or Mace Street Clinic. IT support is working to fix this as quickly as they can butĀ until the computer probem is fixed we are unable to see […]
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Whiteheath Medical Centre; Thursday 31st May 09:00

  • Posted by Tom Finan
  • On 31st May 2018
Good News! The telephones at Whiteheath are now working again after the engineers managed to repair the system late yesterday evening. The phone-lines have been open for an hour and everything looks to be working ok. Once again we would like to thank you for you patience over the last few days – we know […]
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Whiteheath Medical Centre; Wednesday 30th May 12:00pm

  • Posted by Tom Finan
  • On 30th May 2018
Good afternoon, desite our very best efforts it is looking increasingly unlikely that our telephone system will be back up and running today but we will continue to update you should further information become available. If your call is not urgent for today you may wish to contact us later in the week. However, if […]
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Whiteheath Medical Centre; Wednesday 30th May 08:00am

  • Posted by Tom Finan
  • On 30th May 2018
Good morning, we apologise for the length of time since the last update and we are hoping to have our telephones back up and running later on today. When the engineers arrived yesterday they found some of the equipment quite badly damaged and it looks likely that the bad weather at the weekend was the […]
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Whiteheath Medical Centre; Tuesday 29th May 12:00pm

  • Posted by Tom Finan
  • On 29th May 2018
Good afternoon, as of 12:00pm the telephone lines at Whiteheath are still unavailableĀ  however we are expecting engineers to be on-site in the next 30 minutes. We will bring you further updates when they become available. Thank you    
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Whiteheath Medical Centre; Tuesday 29th May 08:00am

  • Posted by Tom Finan
  • On 29th May 2018
Good morning, Unfortunately we are experiencing a problem with our telephones at Whiteheath Medical Centre this morning which means we aren’t currently able to receive any calls. Fortunately our telephone providers are on the case and we will bring you an update as soon as we have some more information. We apologise for any inconvenience […]
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Your Care Connected – have you had the letter?

  • Posted by Tom Finan
  • On 17th May 2018
Has this letter landed on your doormat yet? YCC Patient Letter Your Health Partnership is taking part in a local scheme for GP practices across Birmingham, Sandwell and Solihull which will allow doctors, nurses and other registered healthcare professionals working in local hospitals to view information from your GP record, only with your permission and […]
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