Blog

You said; we did – the ‘closed’ message is no more

  • Posted by Tom Finan
  • On 19th February 2020
Those who contact us regularly may be familiar with the message that we add to the telephone system to inform people that there are no appointments left on any given day. After talking to patients, it has become clear that this is causing some confusion and is preventing us from having the quality conversations that […]
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Video consultations are now available at Your Health Partnership

  • Posted by Tom Finan
  • On 16th December 2019
Based on your feedback that we collected during the recent survey around our website, we know that there is a demand for GP consultations to be offered via video. We are therefore delighted to announce that as of Monday 16th December Your Health Partnership, working with an organisation called Push Doctor, will be offering video […]
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Monday 16th December; clinical workforce challenges continue

  • Posted by Tom Finan
  • On 16th December 2019
At the end of last week we were experiencing some unplanned absence in our clinical team which has unfortunately continued into this week; we apologise for any inconvenience this may cause. Our Workforce Planning Team are working flat out to try and find some additional cover but it is likely that the availability of appointments […]
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Shortage of appointments today

  • Posted by Tom Finan
  • On 13th December 2019
Good morning. Due to some unplanned absence in our clinical team today, we have a shortage of available appointments across YHP; this may also have an impact on the availability of appointments in the early part of next week. Therefore if your query is not urgent you may wish to wait until a later date […]
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You said, we did; updates to our website and online services

  • Posted by Tom Finan
  • On 8th November 2019
Thank you to all those who took part in the survey that we ran back in August and September asking for your opinion on our website – a big thank you to all those who took part! After taking the time to review the results we want to share with you what we learnt from […]
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 Self Care Week 18-24 November

Self Care Week 18-24 November

  • Posted by yhpadmin
  • On 6th November 2019
Self Care Week is an annual national awareness week that focuses on establishing support for self care across communities, families and generations. More needs to be done to support people to better look after their own health. Empowering individuals to self care has many benefits for their short term and long term health and this […]
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Care Quality Commission announces latest inspection at Your Health Partnership

  • Posted by Tom Finan
  • On 6th November 2019
On Tuesday 19th November a team from the Care Quality Commission (CQC) will visit Your Health Partnership to take a look at the service we are providing to our registered population. The CQC is the independent regulator of all health and social care in England. There are given powers by the government to register, monitor […]
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Medication supply issue – ‘Ranitidine’

  • Posted by Tom Finan
  • On 1st November 2019
We have been made aware of a supply issue with the medication, Ranitidine. There is currently a UK-wide shortage with no date yet announced for when the situation will change. From our records we have identified approximately 500 people across Your Health Partnership who are currently taking Ranitidine as part of their regular medication – […]
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Important closure notice – Thursday 24th October

  • Posted by Tom Finan
  • On 21st October 2019
On the afternoon of Thursday 24th September, GP practices across Sandwell will be closed for training purposes. It’s really important that we keep our clinical and non-clinical teams up to date with the latest guidance and training so that they can continue to offer the best care to our patients. Therefore all YHP practices will […]
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