Blog

Last chance to take part in website survey…

  • Posted by Tom Finan
  • On 11th September 2019
Thank you to everyone who has taken the time to share their opinions about our website; we’ve had some great comments and ideas so far. Before we close-up and start looking at the information in detail we’d like to give you a final chance to take part – it’ll only take a moment. Please follow […]
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Important closure notice Tuesday 10th September

  • Posted by Tom Finan
  • On 3rd September 2019
On the afternoon of Tuesday 10th September, GP practices across Sandwell will be closed for training purposes. It’s really important that we keep our clinical and non-clinical teams up to date with the latest guidance and training so that they can continue to offer the best care to our patients. Therefore all YHP practices will […]
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Local Parkinsons support group to host ‘Garden Gathering’

  • Posted by Tom Finan
  • On 28th August 2019
On Saturday 21st September members of the Parkinsons UK Sandwell Support Group invite you join them at Waltham House, West Bromwich for a special fundraising event. From 2:00pm on Saturday, visitors will be able to browse a range of table-top stalls selling a variety of items and tasty treats accompanied by live music in the […]
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Power outage at Carters Green Medical Centre – 12:00pm

  • Posted by Tom Finan
  • On 28th August 2019
We are delighted to be able to say that power has been restored and our teams have been relocated back to Carters Green. Thank you for all of your patience and undertsanding this morning – it’s unclear exactly what caused the issue but we’re just glad to be back up and running. You may still […]
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Power outage at Carters Green Medical Centre – 09:00am

  • Posted by Tom Finan
  • On 28th August 2019
Good morning. Once again we find ourselves without power at Carters Green Medical Centre. Our central telephony team have been diverted to other sites but it may mean that you are waiting slightly longer for your call to be answered so please do bear with us. If you feel your call is not urgent for […]
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You said, we did; some further updates to our telephone system

  • Posted by Tom Finan
  • On 19th August 2019
We have been continuing to look at ways to improve your experience with our telephone system. Based directly on feedback received through our website, at reception, during consultations and from our patient groups, we are adding a couple of additional options to the menu and also slightly re-structuring the queing system to hopefully made things […]
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Power outage at Carters Green Medical Centre 5:00PM

  • Posted by Tom Finan
  • On 9th August 2019
The engineers have identified the issue and unfortunately it’s going to take more work to fix than we initially thought. Therefore Carters Green Medical Centre is now CLOSED so that work can continue today and over the weekend – our telephone lines will remain open so that colleagues can continue to direct patients accordingly. Please […]
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Power outage at Carters Green Medical Centre 11:00am

  • Posted by Tom Finan
  • On 9th August 2019
Thank you everyone for your continued patience – the engineers are now on-site and working to identify and fix the problem as quickly as they can. We have moved two GP’s to Great Bridge Medical Centre and they are working their way through the appointment lists – if you have booked a call today you […]
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Power outage at Carters Green Medical Centre – 9:30am

  • Posted by Tom Finan
  • On 9th August 2019
Unfortunately we currently have no power at Carters Green Medical Centre which is having an impact on our ability to answer calls and see patients. Our colleagues in our central telephony team have been diverted to other sites but it may mean that you are waiting slightly longer than usual for your call to be […]
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Help us to improve our website

  • Posted by Tom Finan
  • On 5th August 2019
Until the end of August YHP will be running a short survey to get your thoughts as to how we can improve our website. It’s important that yhp.org.uk is a useful tool to help you to access the advice and information that you need, whenever you need it and on whatever device you’re using – […]
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