Your Health Partnership, like the whole NHS, is working to help respond safely to the Coronavirus Pandemic

Your Health Partnership, like the whole NHS, is working to help respond safely to the Coronavirus Pandemic

  • Posted by Tom Finan
  • On 13th March 2020

We have made some changes to how our services will run until further notice; some of these changes will unfortunately be inconvenient for you and your loved ones but are the safest thing for us to do to protect you, our patients, and our staff.

  1. From Monday 16th March most of our planned work – things like minor surgery, travel clinics, annual reviews – is being stopped to help us to concentrate on our response to the expected high number of infections.

  2. All appointments, where suitable, will move to a telephone-first model; this means that our clinicians will be consulting with you on the telephone.

    This is something that many of you will be familiar with, but has been expanded to include those face to face appointments that you could previously have booked directly on the day or in advance: GP Registrars, appointments during the evenings and at weekends etc.

    If your clinician decides you need to be seen face to face, then he/she will arrange for you to come in to the practice to be seen.

  3. We are hoping to be able to offer more video consultations with our own clinicians – these will be in addition to our current video consultations provided by Push Doctor.

    More information will follow.

  4. Please do not visit your GP Practice unless it is absolutely necessary; we cannot stress this enough. If you do need to come to the practice we have set up a system to control the flow of people in and out of our buildings so please be patient as you may have a short wait to gain entry.

Finally, we would ask you to please to bear with us during this time – our team are working flat-out to keep our service running. The measures that we have put in place will no doubt cause delays, but we will get to everyone as soon as we can.


If you have:

  • A new, persistent cough
  • A fever greater than 37.8C or, if you don’t have a thermometer, you feel hot and uncomfortable

We would ask you to follow the advice and self-isolate at home for 7 days – if you feel WELL you do not need to report this to NHS 111.

If you start to feel UNWELL during your isolation, please go to NHS 111 Online or contact NHS 111 if you aren’t able to access the internet.  

Thank you

The Partners of Your Health Partnership

Friday 13th March 2020