You may have had a little trouble getting hold of us this morning…
- Posted by Tom Finan
- On 5th November 2018
We have identified an issue this morning whereby our incoming calls were being queued and prioritised by practice site and not in the order that they arrived; if you were calling Regis Medical Centre this may have you resulted in a much longer wait for your call to be answered.
Thankfully the issued was identified and resolved pretty quickly, and we would like to apologise for any inconvenience that may have been caused.
Thank you for your continued patience as we get used to our new telephone system.