Wednesday 15th December 2021 – Covid-19 Update
- Posted by Tom Finan
- On 15th December 2021
On Sunday evening the Prime Minister set out the target that everyone over the age of 18 should be offered their COVID-19 booster by the new year – he termed it the ‘Omicron Emergency Boost’.
This challenge has been laid squarely at the feet of the NHS and we, along with colleagues in GP practices, community pharmacies, vaccination hubs and hospitals up and the down the country, must play our part to meet it
What are we doing to support the Omicron Emergency Boost?
From Thursday 16th December Whiteheath Medical Centre will be once again operating fully as our COVID-19 vaccination hub which means that standard appointments will not take place at this site until further notice.
In line with the guidance laid out by the Government, some of our routine services will be reduced or temporarily paused to redeploy colleagues to the vaccination programme; as part of this redeployment, our extended hours appointments during evenings and at weekends will no longer take place until further notice.
All of our vaccination capacity will be offered as part of the national booking service and can be accessed online here or by calling 119.
We are in the process of vaccinating patients who circumstances mean they are housebound/living in supported accommodation and we hope to have these completed in the next couple of weeks.
We know that these changes will have an impact on the service that we offer and may, in the short term, reduce regular access to appointments, however we will continue to help our patients as best as we can using the resources we have available.
To be clear:
We are open
Call us or go online
We are open
If you need us then please get in touch:
- The practice is currently open Monday – Friday 8:00am – 8:00pm, Saturday 8:30am – 1:00pm, Sunday we are closed in order to open longer on a Saturday Please note that as per the above message, appointments will not be available during weekday evenings and at weekends until further notice.
- Whiteheath Medical Centre is being utilised as our COVID-19 vaccination site and is not open to general public access unless you are attending for your vaccination
- Mace Street Clinic is currently closed to general public access due to a high level of staff absence
- Your first point of contact with a clinician will be on the telephone and/or a video consultation if appropriate – if you need to be seen face to face, then they will arrange for you to be seen at one of our sites; this may be different to the site you usually attend.
- If it is appropriate for you to be seen at home, we will arrange to visit you
- Prescriptions – we will continue to process prescriptions as quickly as possible but please allow 72 hours (3 days) from the date of ordering before collecting your medication. We would encourage everyone to have their prescriptions delivered directly to their chosen pharmacy electronically.
- Ordering prescriptions – There are a few options for you to use. 1) if you’re registered to use online services this is the best way to order your medication at your convenience. If you aren’t currently registered but would like to sign-up, please contact us directly and we can sort it out for you. 2) you can ask your pharmacy to order them for you. 3) You can drop your prescription requests into one of the secure boxes at our practice
- Sick notes to cover self-isolation – These are known as ‘Isolation notes’. If you need to stay at home because of coronavirus and you need a note for your employer, there is an online service you can use: https://111.nhs.uk/isolation-note
Call us or go online
We recommend that you avoid visiting our practice sites if you can, however you will not be refused entry. As per guidance for NHS buildings, we continue to screen visitors and you will be required to wear a mask unless otherwise exempt:
- Our telephone lines are open Monday – Friday 8:00am – 6:30pm, Saturday CLOSED until further notice, Sunday CLOSED until further notice
- If you aren’t sure if a particular service/clinic is running, then please get in touch
- Register for online services to book appointments; order your medication; access information from your record; send a direct message to the practice- if you aren’t using online services but would like to register, we can do this with you over the phone
- Submit your request to us via our online form, simply answer a few short questions and we will get back to you – please do not use this form for urgent or emergency requests
Please continue to follow the advice with regards to social distancing. The NHS is here to support you – if you need urgent medical help then call 111 or 999 in an emergency situation
If you have any coronavirus symptoms:
- A new, persistent cough
- A fever greater than 37.8C or, if you don’t have a thermometer, you feel hot and uncomfortable
- A loss or change in your sense of smell or taste
Get a test and stay at home
Your Health Partnership
Wednesday 15th December 2021