Service Update – Tuesday 17th January

Service Update – Tuesday 17th January

Service Update – Tuesday 17th January

  • Posted by Tom Finan
  • On 17th January 2023

Good morning,

We have slightly reduced capacity in our clinical team today and have therefore had to reduce the number of requests that we are able to accept into Anima.

Where appropriate, we would ask people to consider making make use of the alternative services that are available to everyone as part of the NHS; these are services that you can access without needing to speak to your GP first:

www.NHS.uk – The NHS website has lots of information about how to manage a wide range of conditions. You can find advice and guidance about alternative services on offer and search for services close to you.

Community pharmacy – for help with a wide range of minor ailments, your community Pharmacist can offer over the counter treatments to help you to manage your symptoms

NHS 111 – fast, easy and free, if you need more urgent advice you can contact NHS 111 online or by calling 111. If they feel you need access to a clinician, they will direct you to the most appropriate service for your needs.

Urgent Treatment Centre – There are two Urgent Treatment Centres operating locally for when you feel something is urgent but not an emergency, these are:

  • Sandwell Urgent Treatment Centre, Sandwell Hospital, Lyndon, West Bromwich B71 4HJ
  • Dudley Urgent Treatment Centre, Russells Hall Hospital, Pensnett Road, Dudley, DY1 2HQ

Finally, we know that people are frustrated and tempers can fray however we would ask you to please continue to treat our team with the respect that you would ask in return – they are here to help you and are doing their best in extremely difficult circumstances.

Thank you.

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