Monday 14th December; Covid-19 Update

Monday 14th December; Covid-19 Update

  • Posted by Tom Finan
  • On 14th December 2020

As we approach what is likely to be a very different Christmas and New Year for everyone, we just want to let you know that we will be here for you if you need us during the festive season – take a look at our Christmas and New Year Opening hours 

Whilst the pandemic continues to be a big challenge for us all, it is exciting to see that a safe and effective vaccine for Covid-19 is now available.

The first phase of the NHS Covid-19 vaccination programme has started and we are delighted to announce that your Health Partnership is part of this initial phase, offering vaccinations to those patients who are 80 years old and over.

This means that our patients will be amongst the first people in the UK to receive the vaccine.  You can find out more information about the programme on our website

Patients in this initial cohort have been contacted directly  – when it is the right time for you, you will receive an invitation to come forward and be told where to go and what to do.

In the meantime, please don’t contact us or other NHS services to see when you will receive the vaccine; you will be contacted.

Finally, although the vaccine brings the nation hope that we can get back to normal living, we must continue to follow the guidance; wash your hands, wear a face covering, practice social distancing and adhere to the guidelines relevant to the local Covid tiers – now is not the time for complacency.

To be clear:

We are open 

Call us or go online

Stay safe

We are open

If you need us then please get in touch:

  • The practice is open Monday – Friday 8:00am – 8:00pm, Saturday 8:30am – 11:30am, Sunday 9:00am – 11:00am

  • Your first point of contact with a clinician will be on the telephone and/or a video consultation if appropriate  – if you need to be seen face to face, then they will arrange for you to be seen at one of our sites; this may be different to the one you usually attend.

  • If it is appropriate for you to be seen at home, we will arrange to visit you

  • Prescriptions – we will continue to process prescriptions as quickly as possible but please allow 72 hours (3 days) from the date of ordering before collecting your medication. We would encourage everyone  to have their prescriptions delivered directly to their chosen pharmacy electronically.

  • Ordering prescriptions – There are a few options for you to use. 1) if you’re registered to use online services this is the best way to order your medication at your convenience. If you aren’t currently registered but would like to sign-up, please contact us directly and we can sort it out for you. 2) you can ask your pharmacy to order them for you. 3) You can drop your prescription requests into one of the secure boxes at our practice

  • Sick notes to cover self-isolation – These are known as ‘Isolation notes’. If you need to stay at home because of coronavirus and you need a note for your employer, there is an online service you can use:

Call us or go online

Please do not visit any of our buildings without a booked appointment:

  • Our telephone lines are open Monday – Friday 8:00am – 8:00pm, Saturday 8:30am – 11:30am, Sunday 9:00am – 11:00am

  • If you aren’t sure if a particular service/clinic is running, then please get in touch

  • Register for online services to book appointments; order your medication; access information from your record; send a direct message to the practice

  • If you aren’t using online services but would like to register, we can do this with you over the phone

  • If you use Facebook, follow our page @YourHealthPartnership – if you have a question you can post it here or send us a direct message

Stay safe

Please continue to follow the advice with regards to social distancing. The NHS is here to support you – if you need urgent medical help then call 111 or 999 in an emergency situation


If you have:

  • A new, persistent cough

  • A fever greater than 37.8C or, if you don’t have a thermometer, you feel hot and uncomfortable

  • A loss or change in your sense of smell or taste

We would ask you to follow the advice and self-isolate at home for 7 days – please do not visit your GP Practice

If you feel WELL you do not need to report this to NHS 111.

If you start to feel UNWELL during your isolation, please go to NHS 111 Online or contact NHS 111 if you aren’t able to access the internet.

If someone you live with starts to display the symptoms then everyone in the house should self-isolate for 14 days.

Thank you

The Partners of Your Health Partnership

Monday 14th December 2020