Weather update 5:30pm

  • Posted by Tom Finan
  • On 2nd March 2018
The snow is coming down thick and fast and to ensure our team get home safely, we have now closed Carters Green Medical Centre.   Despite this we are still operating a limited GP telephone service from home and one GP is on hand until 6:30pm for the most urgent advice.   You can still […]
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Weather update 2:00pm

  • Posted by Tom Finan
  • On 2nd March 2018
We have been working hard to offer as normal a service as possible today however we do not have enough colleagues to keep all of our sites safely open after 4:00pm today. Therefore at 4:00pm: Mace Street Clinic Oakham Surgery Regis Medical Centre will close. We will continue to offer a limited GP service for […]
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Weather Update: 12:00

  • Posted by Tom Finan
  • On 2nd March 2018
Unfortunately the impact of the weather means that Whiteheath Medical Centre will need to physically close it’s doors at 1:00pm today. We are however diverting the phones from Whiteheath to Mace Street Clinic and patients may be asked to travel to Mace Street if they need to be seen by a GP face to face. […]
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Weather Update: 09:30

  • Posted by Tom Finan
  • On 2nd March 2018
In the interests of patient safety and due to the limited number of available nurses, we are in the process of cancelling our routine nurse appointments for this afternoon.   If you have a nurse appointment booked at:   Carters Green Medical Centre Mace Street Clinic Oakham Surgery Regis Medical Centre Whiteheath Medical Centre   […]
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Weather update 08:30

  • Posted by Tom Finan
  • On 2nd March 2018
All of our practice sites are open at this time but with very limited access to GP and nurse appointments.   We have a skeleton reception and telephony team to keep our services running but please bear with if things are taking a little longer than usual today.   If you are calling about a […]
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Weather Update: Good morning everyone

  • Posted by Tom Finan
  • On 2nd March 2018
Will we be bringing you updates throughout the day as the weather situation develops. Currently we are in touch with all of our team members to see who can make it into work. If it is absolutely necessary for you to travel today, please take extra care – if you don’t need to go out […]
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Wednesday 21st February; did you experience a problem with our telephones yesterday afternoon?

  • Posted by Tom Finan
  • On 21st February 2018
Good morning, In line with many of our GP colleagues across Sandwell and West Birmingham, the practices of Your Health Partnership were closed from 12:00 noon yesterday, Tuesday 20th February, for training purposes. Shortly after closing we identified a technical issue with our telephone system; if you were trying to contact us, you may not […]
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Important! Closure information Tuesday 20th February 2018

  • Posted by Tom Finan
  • On 12th February 2018
On the afternoon of Tuesday 20th February, GP practices across Sandwell will be closed for training purposes. It’s really important that we keep our clinical and non-clinical teams up to date with the latest guidance and training so that they can continue to offer the best care to our patients. Therefore all YHP practices will […]
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Text message appointment reminders are back!

  • Posted by Tom Finan
  • On 6th February 2018
We are delighted to be able to tell you that text message appointment reminders are back! From the 1st April 2018, you will once again have access to this popular service that sends a gentle reminder about your next booked appointment and  gives you the option to cancel by responding directly to the message; on average,  […]
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