Reduced appointments today at Regis Medical Centre

  • Posted by Tom Finan
  • On 30th October 2018
Good morning, Due to some sickness amongst our clinical team at Regis Medical Centre we have fewer GP appointments today than we would usually have available on a Tuesday. Our workforce planning team are working hard to try and provide some additional cover and we apologise for any inconvenience this may cause; if you are […]
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Telephone Work; Thursday 25th October

  • Posted by Tom Finan
  • On 25th October 2018
Good Morning, Today is the planned final day to install the telephone system and it is the turn of Carters Green Medical Centre and Whiteheath Medical C entre to switch over to the new system; the engineers plan to start this work at 12:00 lunchtime. This means that there will be a period of time […]
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Telephone Work; Wednesday 24th October – UPDATE 4:00PM

  • Posted by Tom Finan
  • On 24th October 2018
Good afternoon, the telephones have been successfully switched onto the new system. We apologise for any inconvenience caused to you during the time the phones were off today and for the ongoing disruption to our phones during this time; we would like to thank you for your continued patience and we are confident that once the […]
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Telephone Work; Wednesday 24th October

  • Posted by Tom Finan
  • On 24th October 2018
Good Morning, Today Mace Street Clinic will be switching over to the new system and the engineers plan to start this work at 12:00 lunchtime. This means that there will be a period of time that you will be unable to contact us on the phone; whilst we appreciate this may be frustrating it’s important […]
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Telephone Work; Tuesday 23rd October – UPDATE 2:30PM

  • Posted by Tom Finan
  • On 23rd October 2018
Good afternoon, the telephones have been successfully switched onto the new system. We apologise for any inconvenience caused to you during the time the phones were off today and for the ongoing disruption to our phones during this time; we would like to thank you for your continued patience and we are confident that once the […]
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Telephone work; Tuesday 23rd October

  • Posted by Tom Finan
  • On 23rd October 2018
Good Morning, Today Oakham Surgery will be switching over to the new system and the engineers plan to start this work at 12:00 lunchtime. This means that there will be a period of time that you will be unable to contact us on the phone; whilst we appreciate this may be frustrating it’s important that […]
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Telephone Work; Monday 22nd October – UPDATE 4:30PM

  • Posted by Tom Finan
  • On 22nd October 2018
Good afternoon, The telephones at Regis Medical Centre and Rowley Village Surgery have been successfully switched onto the new system. It has however taken slightly longer than planned and we are therefore receiving a higher than usual volume of calls – it may be taking longer to get through on the phone. We apologise for […]
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Telephone Work; Monday 22nd October

  • Posted by Tom Finan
  • On 22nd October 2018
Good morning, the end is now in sight as this week we will be switching each of our sites over to the new system. Today Regis Medical Centre and Rowley Village Surgery will be switching over and the engineers plan to start this work at 12:00 lunchtime. This means that there will be a period […]
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High Volume of Calls

  • Posted by yhpadmin
  • On 18th October 2018
We are currently experiencing a high volume of calls and will continue to answer as quickly as possible. Thank you for your patience during this busy time.
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Telephone System Issue – Monday 15th October

  • Posted by yhpadmin
  • On 16th October 2018
Unfortunately, we experienced a technical issue with our telephone system yesterday which may have affected some callers. We are pleased to announce that the issue has now been resolved. Thank you for your patience during this time.
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