High Volume of Calls

  • Posted by yhpadmin
  • On 18th October 2018
We are currently experiencing a high volume of calls and will continue to answer as quickly as possible. Thank you for your patience during this busy time.
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Telephone System Issue – Monday 15th October

  • Posted by yhpadmin
  • On 16th October 2018
Unfortunately, we experienced a technical issue with our telephone system yesterday which may have affected some callers. We are pleased to announce that the issue has now been resolved. Thank you for your patience during this time.
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Telephone work; Saturday 6th October

  • Posted by Tom Finan
  • On 5th October 2018
As part of the work that has been taking place at Carters Green Medical Centre this week, engineers will be working on Saturday to install a brand new server. This means that our phones will be out of action during the extended hours clinic on Saturday morning and whilst we undertsand that this may cause […]
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Important closure notice Tuesday 9th October

  • Posted by Tom Finan
  • On 4th October 2018
On the afternoon of Tuesday 9th October, GP practices across Sandwell will be closed for training purposes. It’s really important that we keep our clinical and non-clinical teams up to date with the latest guidance and training so that they can continue to offer the best care to our patients. Therefore all YHP practices will […]
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Telephone work; Week commencing 1st October

  • Posted by Tom Finan
  • On 2nd October 2018
Ok here we go, the first potential piece of disruption… On Tuesday, Wednesday and Thursday evenings this week we have engineers working on-site at Carters Green Medical Centre updating some equipment. This means that should you call us after 6:30PM until we re-open at 8:00AM you may not get the right message advising you what […]
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Reduced appointments at Carters Green Medical Centre today

  • Posted by Tom Finan
  • On 1st October 2018
Good morning, Due to some sickness amongst our clinical team at Carters Green we have fewer GP appointments today than we would usually have available on a Monday. Our workforce planning team are working hard to try and provide some additional cover and we apologise for any inconvenience this may cause; if you are contacting […]
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Important closure notice Thursday 20th September

  • Posted by Tom Finan
  • On 13th September 2018
On the afternoon of Thursday 20th September, GP practices across Sandwell will be closed for training purposes. It’s really important that we keep our clinical and non-clinical teams up to date with the latest guidance and training so that they can continue to offer the best care to our patients. Therefore all YHP practices will […]
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Water Outage at Regis Medical Centre – 09:30am

  • Posted by Tom Finan
  • On 27th July 2018
Good News! Regis Medical Centre is back in action and the water is once again flowing freely. Thank you to everyone for your patience this morning and we hope that not too many of you have been affected in your own homes and places of work.
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Water Outage at Regis Medical Centre – 08:00am

  • Posted by Tom Finan
  • On 27th July 2018
Due to a burst water main in the vicinity of the New Birmingham Road, Regis Medical Centre is currently without water – this is not affecting any of our other sites. We have been in close contact with South Staffs water since 7:15am and they have informed us that the water will be back on […]
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Important Closure notice Thursday 5th July

  • Posted by Tom Finan
  • On 2nd July 2018
On the afternoon of Thursday 5th July, GP practices across Sandwell will be closed for training purposes. It’s really important that we keep our clinical and non-clinical teams up to date with the latest guidance and training so that they can continue to offer the best care to our patients. Therefore all YHP practices will […]
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