Blog

Whiteheath Medical Centre will be closed until further notice

  • Posted by Tom Finan
  • On 17th March 2020
As more of our colleagues are impacted by the Coronavirus pandemic, we are assessing our ability to offer a safe and sustainable service to our patients – this involves moving our available teams into different buildings so that we can keep working. This is one of the advantages of being a single GP Practice operating […]
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Mace Street Clinic will be closed until Monday 23rd March 2020

  • Posted by Tom Finan
  • On 16th March 2020
Following the self-isolation of members of our team, we have taken the difficult decision to close Mace Street Clinic until Monday 23rd March at the earliest. If you are a patient of Mace Street Clinic you can still access our services by contacting us on the usual number 01384 354 653. If, following your telephone […]
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Change to Sandwell Phlebotomy Service

  • Posted by Tom Finan
  • On 15th March 2020
In response to the current Coronavirus situation, Sandwell has suspended their drop-in service for blood tests. Patients who need to attend for a blood test must first contact the Phlebotomy Service in order to make an appointment and answer a couple of screening questions. You can contact them by calling 0121 507 6104, Monday – […]
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You said; we did – the ‘closed’ message is no more

  • Posted by Tom Finan
  • On 19th February 2020
Those who contact us regularly may be familiar with the message that we add to the telephone system to inform people that there are no appointments left on any given day. After talking to patients, it has become clear that this is causing some confusion and is preventing us from having the quality conversations that […]
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Video consultations are now available at Your Health Partnership

  • Posted by Tom Finan
  • On 16th December 2019
Based on your feedback that we collected during the recent survey around our website, we know that there is a demand for GP consultations to be offered via video. We are therefore delighted to announce that as of Monday 16th December Your Health Partnership, working with an organisation called Push Doctor, will be offering video […]
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Monday 16th December; clinical workforce challenges continue

  • Posted by Tom Finan
  • On 16th December 2019
At the end of last week we were experiencing some unplanned absence in our clinical team which has unfortunately continued into this week; we apologise for any inconvenience this may cause. Our Workforce Planning Team are working flat out to try and find some additional cover but it is likely that the availability of appointments […]
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Shortage of appointments today

  • Posted by Tom Finan
  • On 13th December 2019
Good morning. Due to some unplanned absence in our clinical team today, we have a shortage of available appointments across YHP; this may also have an impact on the availability of appointments in the early part of next week. Therefore if your query is not urgent you may wish to wait until a later date […]
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You said, we did; updates to our website and online services

  • Posted by Tom Finan
  • On 8th November 2019
Thank you to all those who took part in the survey that we ran back in August and September asking for your opinion on our website – a big thank you to all those who took part! After taking the time to review the results we want to share with you what we learnt from […]
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