10:45am – No internet access at Lyndon Primary Care Centre

  • Posted by Tom Finan
  • On 18th November 2021
We are pleased to say that our systems are back up and running, and our phone lines are once again available although they are likely to be very busy to start with. The problem was caused by a local link into the network. Thank you for your patience and understanding today and we apologise for […]
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09:15am – No internet access at Lyndon Primary Care Centre

  • Posted by Tom Finan
  • On 18th November 2021
Further to an earlier post, an engineer is now on site and working to resolve the issue as quickly as possible. Thank you for your continued patience. If your call is not urgent you may wish to try again at another time – our phone lines are open Monday – Friday 08;00am – 8:00pm; Saturday […]
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08:00am – No internet access at Lyndon Primary Care Centre

  • Posted by Tom Finan
  • On 18th November 2021
A technical fault has interrupted internet access at Lyndon Primary Care Centre which has left us without access to our clinical systems at this site, and means that we cannot answer any incoming calls to Your Health Partnership at this time. We will bring you further information as soon as we have it. If your […]
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12:30pm – Our phone lines are back up and running

  • Posted by Tom Finan
  • On 21st October 2021
Our phone lines are now working correctly and our team are working as quickly as they can to answer your calls. It is unclear exactly what caused the issue but our system providers are continuing their investigation in order to prevent it happening again. Thank you for your patience during the outage and we apologise […]
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10:30am – Incoming phone lines are down

  • Posted by Tom Finan
  • On 21st October 2021
We are aware of an issue this morning with our incoming phone lines; patients are able to call us but these calls are not being presented to our agents to be answered. We are working with our system provider to identify the cause and we hope to be able to rectify it as soon as […]
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Supply issue may impact some routine blood tests

  • Posted by Tom Finan
  • On 1st September 2021
A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests. Anyone who needs a test for urgent health problems will still get one, but where your clinician recommends that it is safe to do so, then you may be asked to have your blood test […]
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Monday 30th August Bank Holiday Opening Hours

  • Posted by Tom Finan
  • On 25th August 2021
If you need us over the bank holiday weekend, we’ll be here for you: Saturday 28th August: 08:30am – 11:30am Sunday 29th August: 09:00am – 11:00am Monday 30th August: 08:00am – 11:00am When we are closed If you need urgent medical advice that cannot wait until we open, please visit NHS 111 online or telephone […]
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Are you a military veteran?

  • Posted by Tom Finan
  • On 23rd August 2021
We are conscious that some patients registered at Your Health Partnership may be affected by current events in Afghanistan. Your Health Partnership is accredited by the Royal College of General Practitioners as one which specialises in the care of military veterans and their families. Members of our team have been trained in the care of […]
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Confirmed date! Carters Green Medical Centre will move to new home, Lyndon Primary Care Centre on Monday 14th June 2021

  • Posted by Tom Finan
  • On 7th June 2021
After a short delay we are delighted to confirm that we will be moving into our new practice building on Monday 14th June 2021. The information below is taken from our original post: Located within the Sandwell Hospital Site, this brand-new, purpose-built facility, has twenty-two modern clinical rooms offering consulting and treatment space across two […]
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Change to our appointments on Saturday 5th June 2021

  • Posted by Tom Finan
  • On 2nd June 2021
On Saturday 5th June we will be operating a COVID-19 vaccination clinic and therefore will not be offering routine appointments – phone lines will be closed to allow our reception team to support the clinic. We will be open as normal on Sunday 6th June 09:00-11:00. If you need urgent medical advice that cannot wait […]
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