Appointments and how to book them

Appointment times

  • Monday

    08:00am - 8:00pm

  • Tuesday

    08:00am - 8:00pm

  • Wednesday

    08:00am - 8:00pm

  • Thursday

    08:00am - 8:00pm

  • Friday

    08:00am - 8:00pm

  • Saturday

    08:30am - 11:30am

  • Sunday

    09:00am - 11:00am

Appointment times may vary on public holidays

Appointment options

The majority of our book in advance appointments are with our GPs and General Practice Nurses – booking in advance can be useful for less urgent issues or if you need help with a long-term condition.

GPs and GP Registrars

Appointments with GPs and GP Registrars can be booked up to 2 weeks in advance.

You can choose who you speak to as long as they are available. Our GPs cover a range of different clinics so your preferred GP might not always be available depending on the work they are doing on any given day.

Type of appointment: Initial telephone call followed by video/face to face appointment where required.

How to book: Appointments can be booked up to 14 days in advance online, by contacting us on the telephone, and in person at the practice.

Team: GPs, GP Registrar

General Practice Nurses (GPNs)

We have a fantastic GPN team at Your Health Partnership who not only look after things like routine dressings and vaccinations but oversee the management and support of all of our patients with long-term conditions.

 

Type of appointment: Face to face, telephone and video appointments

How to book: Appointments can be booked in advance by contacting us on the telephone and in person at the practice – if you attend our long-term condition clinics we will usually contact you in advance to offer an appointment.

Team: General Practice Nurses (GPNs) and Healthcare Assistants (HCAs)

If you feel you need some advice on the same day, our same-day team are here to help.

The first part of your appointment will take place on the telephone – if you need to be seen you may offered a video consultation or a face to face consultation.

We operate two same-day hubs; one in the North of our practice area and one in the South – if you need to be seen face to face you will be offered an appointment at either of these hubs, depending on which one is more convenient for you.

Type of appointment: Initial telephone call followed by video/face to face appointment where required.

How to book: Appointments can be booked on the day via the telephone, in person at the practice, and online from 8:00pm the night before.

Team: GPs, GP Registrar, Physician Associate (PA), First Contact Physiotherapist (FCP).

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Carters Green Medical Centre
396-400 High Street
West Bromwich
B70 9LB

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Oakham Surgery
213 Regent Road
Oakham, Tividale
Oldbury
B69 1RZ

If your circumstances mean that you need to be seen at home then you can request a visit from our Home Visiting Team.

The first part of your appointment will take place on the telephone – if you need to be seen, you may be offered a video consultation or a face to face visit.

Type of appointment: Initial telephone call followed by video/face to face visit where required.

How to book: Appointments can be booked on the day via the telephone or by a friend or family member in person at one of our reception desks.

Team: GP, GP Registrar, Advanced Nurse Practitioners (ANP), Healthcare Assistant (HCA)

Our Clinical Support Team is here is help you with any questions you may have about your medication. It is staffed by experienced Clinical Pharmacists.

Clinical Pharmacists are health professionals who train for many years to become specialists in medicines and they can help you with:

  • Advice on how to take your medication
  • Possible interactions or side effects of medication
  • Prescribing of an acute medicine that is not on your repeat medication
  • Medication reviews
  • Switching medication
  • Prescribing medication following a hospital discharge

The appointments can be booked directly – you do not need to speak to a doctor first.

Type of appointment: Initial telephone call followed by video/face to face consultation where required.

How to book: Appointments can be booked on the day via the telephone or in person at one of our reception desks.

Team: Clinical Pharmacist

First Contact Physiotherapists (FCPs) are Physiotherapists with enhanced skills.

If you are experiencing a new musculoskeletal issue such back, neck or joint pain, our First Contact Physiotherapists (FCPs) can help by:

  • assessing and diagnosing issues
  • giving expert advice on how to manage your condition
  • referring you on to specialist services if necessary

These appointments can be booked directly – you do not need to speak to a doctor first

Type of appointment: Initial telephone call followed by video/face to face appointment where required.

How to book: Appointments can be booked in advance by contacting us on the telephone, and in person at the practice.

Team: First Contact Physiotherapists (FCPs)

In this section you will find information about services you can access that aren’t part of our practice – you might be surprised what you can get help with without needing to speak to your GP first!

Blood Tests

If your clinician asks you to have a blood test, there are a number of places across Sandwell that you can go to have your blood taken – we do not routinely take blood at the Practice.

You no longer need a paper blood form, all of your details are sent electronically, but you do need to book an appointment first.

Contact the Sandwell Phlebotomy department on 0121 507 6104. Lines are open Monday – Friday 08:30am – 4:30-pm.

Visit their website for full details.

Minor Eye Conditions Service (MECS)

You can access this service directly without needing to speak to your GP first. Use them for things such as:

  • Dry eye – gritty and uncomfortable eyes
  • Irritation or inflammation of the eye
  • Sticky discharge or watery eyes
  • Painful eye

Visit the website to find your nearest optometrist that provides this service.

Note: 
Due to Covid-19 there are changes in place for this service – see the website for full details

Healthy Sandwell

You can access this service without needing to speak to your GP first.

They provide a range of lifestyle services to help you to stay healthy for longer:

  • Healthy weight
  • NHS health check
  • Stop smoking
  • Sexual health

NHS 111

Fast, easy and free; NHS 111 can help if you have an urgent medical problem and don’t know what to do.

Access them online or call 111.

Sandwell Healthy Minds

You can access this service without needing to speak to your GP first.

They provide services for people suffering from common mental health problems such as anxiety, stress, low mood, and depression.

Access them online or by calling 0303 033 9903